Privacy Policy
Last Updated: January 6, 2026
At Dentistry on Mosley, we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic at 10 Mosley Street, Aurora, or use our website https://dentistryonmosley.ca/.
1. Information We Collect
We collect personal and health information necessary to provide you with safe and effective dental care. This includes:
- Contact Information: Name, address, telephone number, and email address.
- Health History: Medical history, dental history, clinical records, X-rays, and treatment plans.
- Financial Information: Insurance coverage details, billing records, and payment information.
- Website Usage: Technical data such as your IP address and cookies used to improve your experience on our website.
2. Why We Collect Your Information
We use your personal information for the following purposes:
- To diagnose dental conditions and provide dental treatment.
- To communicate with you regarding appointments and follow-up care.
- To process claims with your insurance provider.
- To comply with legal and regulatory requirements established by the Royal College of Dental Surgeons of Ontario (RCDSO).
- To improve our website functionality and patient experience.
3. Disclosure of Information
Your information is kept confidential and is only disclosed to third parties in limited circumstances, such as:
- Referrals: Sharing records with specialists or other healthcare providers involved in your care.
- Insurance: Submitting claims to your dental insurance company for payment.
- Legal Requirements: When required by law, such as in response to a subpoena or to meet public health reporting obligations.
- Service Providers: To third-party partners who assist in our operations (e.g., dental labs or software providers), under strict confidentiality agreements.
4. Protection of Your Information
We implement robust physical, administrative, and technical safeguards to protect your data. This includes secure electronic record-keeping, encrypted communications, and restricted access to patient files only for authorized staff members.
5. Access and Correction
You have the right to access your personal health records and request corrections if you believe the information is inaccurate or incomplete. To request access, please contact our Privacy Officer using the details below.
6. Retention
We retain patient records in accordance with the regulatory standards of the RCDSO, typically for at least 10 years after the last entry or 10 years after a minor patient reaches the age of 18.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of the page will indicate when changes were made.
8. Contact Us
If you have questions about this policy or our privacy practices, please contact us:
Dentistry on Mosley
10 Mosley Street, Unit 1
Aurora, Ontario L4G 1G6
Phone: 905-727-1104
Email: info@dentistryonmosley.ca